pierre
Terms
All purchases require your complete satisfaction. Should your order be unsatisfactory for any reason, it may be returned within 30 days for credit or exchange.
Place your order on-line or to order by phone call 1-561-319-4570. Our order department is open Monday - Friday, 9:00 a.m. to 6:00 p.m. and Saturday, 9:00 a.m. to 5:00 p.m. Eastern Standard Time. When ordering by phone please have item, color, size and method of payment ready.

Payment Methods:
We accept VISA, MasterCard and American Express cards.

Prices:
All of our merchandise is priced to offer you the finest quality at the lowest possible prices. We reserve the right to change prices without notice. Shipping charges are based on UPS.

Delivery:
All orders are shipped via United Parcel Service (UPS) ground service , 3 day or 2 day  express.  Please note that 2 or 3 day express orders must be placed before 11:00 a.m. eastern standard time.

Refunds & Exchanges:
Please use the following guidelines for returning your merchandise:

Use a good carton with shipping tape.

Include one copy of your original invoice plus a letter telling us why you are returning your purchase. Please specify credit or exchange arrangements.  We cannot be held responsible for returns sent without correspondence. Please make sure you include your name and daytime phone number.

If defective merchandise is being returned, PLEASE make sure item is cleaned before shipping.

If shipping via U.S. Mail or United Parcel Service, please address your package to:

The P. Jolicouer Collection
13579 Staimford Drive
Wellington, FL 33414

Ship only insured and prepaid. We will make every effort to expedite your exchange promptly.

No shipping charges on outgoing exchange orders.

Back Orders:
We make every effort to maintain a full inventory of our merchandise. Occasionally, however, our stock of an item with unusually high demand, or an item ordered in a specific size, style, color, etc., may become depleted.

We will automatically backorder any item for a maximum of 30 days. Of course, you may cancel a backorder at any time.

Any claims for damaged or missing items should be promptly filed by you with the delivering carrier. The carrier is responsible for merchandise damaged in shipping.

Foreign shipment:
We ship merchandise worldwide.

These shipping charges do not include duties or taxes that are applied to international deliveries by each country and will be collected from the recipient at the time of delivery.

Feel free to contact us with any questions you may have... 

Sincerely,

Pierre Jolicoeur